The people most engaged with your customer are the field services team – how do you ensure they are equipped to deliver the best customer experience in an efficient way? We know that this efficiency can help drive revenue and profitability from field service but how do you make this happen in your organization?
Join Betach Solutions and Nancy Kuppich, Microsoft Field Services Global Black Belt, as we discuss how to:
Create consistency and loyalty
Make your customer services agents and field technicians’ jobs easier
Respond quickly to customer and market changes
Turn service calls into a strategic advantage
Fit in more appointments per day—to make the most of your employee workloads, mileage, and more
Equip your mobile workforce with relevant apps
Go from a traditional break-fix repair model to a more profitable, never-fail service model with built-in data collection, analysis, and alerts.
Register Here: http://bit.ly/2kvg1fH