Share and manage content, knowledge, and applications to empower teamwork, quickly find information, and seamlessly collaborate across the organization.
Keep track of your customer requests and issues by creating support cases in Microsoft Dynamics 365. When a customer contacts support with a question or problem, you can quickly check if there is an existing case or open a new case and start tracking the issue. You can also escalate, reassign, or put a case back into the service queue if you don’t have enough information or time to work on it.
A robust and attractive solution for Membership Management as it can be configured and adapted to suit the diverse needs of organisations with members, whether they are a Union, Not-For-Profit, Education, or a Professional Body. At its core Dynamics 365 provides operational control over Sales, Service, Marketing, and also includes Social Engagement Insight.