Part 2 of our Microsoft Dynamics release Wave 2 turns our attention to updates in 365 Sales. We wanted to introduce the new and upcoming features coming to your sales environments and give a quick spotlight to some of our favorites. Microsoft has broken down the new additions under different investment areas to give us a better idea of how and where these new features should be used.

Quinn HemensNovember 4, 2022Dynamics 365 Sales, Betach, Marketing Automation, marketing, Sales, Sales pipeline, Conversation Intelligence, Artificial intelligence

Dynamics 365 Marketing 2021 Release Wave 2

With 2021 release wave 2, the product is focused on improving experiences and capabilities for creating moments-based and segment-based customer journeys that span all customer touchpoints and for taking personalization to the next level, all with less effort. The true power of the Common Data Service has been realized; a completely integrated CRM + Marketing automation tool has allowed Microsoft to incorporate functionality that is superior to competitors, and the gap is going to continue to widen

Marketing, MarTech, MicrosoftBetach SolutionsNovember 3, 2021marketing, Martech, microsoft dynamics 365 marketing, Marketing Automation, Marketing, Dynamics 365 marketing, Dynamics 365 Marketing, D365 Marketing

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